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Privacy Policy

Morecambe Bay Tours Privacy Policy

Effective from 3rd April 2021

Morecambe Bay Tours cares about the privacy of its customers and website visitors. To that end, this Privacy Policy describes how  Morecambe Bay Tours collects, uses, and shares your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. 

 

This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

 

Prior to accessing or using our services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at info@morecambebaytours.co.uk

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, and recommendations)

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate our services (Tours);
- To provide our visitors  with ongoing customer assistance;
- To be able to contact our Visitors with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
- To comply with any applicable laws and regulations.

We will never:

-sell or rent your data to third parties
-share your data with third parties for marketing purposes

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can view Wix's own Privacy Policy here  https://www.wix.com/about/privacy

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

We may contact you to notify you regarding our services, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

The cookies which are initially placed on your Wix website may be categorized as essential cookies. To see a list of the type of cookies, classed as essential,  see here https://www.allaboutcookies.org/

This website provides anonymised tracking data to the third party application Google Analytics.  This data includes IP addresses,  pages you visit, how long you spend on each page, how you got to the site, and  what you click on while you’re visiting the site.
We do not store your personal information through Google Analytics (for example your name or address).

We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.

How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at info@morecambebaytours.co.uk or send us mail to: 36 Woodrush, Morecambe, Lancashire LA4 6JB, United Kingdom. 


Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to email us at  info@morecambebaytours.co.uk or send us mail to: 36 Woodrush, Morecambe, Lancashire LA4 6JB, United Kingdom.